keywords do the handoff.
Set story and post keyword auto DMs. The LINK flow sends the requested link straight to the conversation.
Keyword auto DMs handle the repeatable replies while real questions stay with you.

what it replaces.sending the same requested link by hand in every conversation.
Set story and post keyword auto DMs. The LINK flow sends the requested link straight to the conversation.
The questions queue keeps conversations that need you together, ready for a human answer.
Keep FAQ answers close for the questions your audience asks again and again.
Choose the story and post keywords that should trigger an auto DM.
Use the LINK flow to place the requested link in the conversation.
Open the questions queue and use FAQ answers when they fit, then write the human reply.